Apple's HomePod problem isn't hardware, it's the assistant that never grew up
Siri's been coasting for years while the HomePod gathers dust. I've seen this pattern before, and it rarely ends well for the hardware.
Image credit: Lottie animation by Centre Robotics (LottieFiles Free, used with credit). · source
I'm going to say something that might sound harsh, but hear me out: Apple makes excellent speakers that nobody should buy. Not yet, anyway.
The HomePod sounds fantastic. Really, it does! The spatial audio is impressive, the bass is rich without being muddy, and the build quality is exactly what you'd expect from a company that charges premium prices for everything. But here's the thing, and call me old-fashioned, but a smart speaker is only as smart as its assistant. And Siri, bless her heart, has been stuck in 2016 for the better part of a decade.
I've seen this movie before. Remember when Palm made the best PDAs on the market? Hardware was gorgeous, software was intuitive, and then they just... stopped innovating while everyone else caught up and passed them. The HomePod situation feels eerily similar, except Apple has the resources to fix it and apparently just hasn't prioritized doing so.
The assistant gap is getting embarrassing
Look, I'm not one of those people who thinks voice assistants need to do everything. I still prefer email to Slack, I don't need my refrigerator to talk to me, and I'm deeply skeptical of most "smart home" promises. But when you're selling a $300 speaker whose primary selling point is hands-free control, the voice part needs to actually work.
Sonos doesn't have its own assistant, which turns out to be an advantage, you can use Alexa or Google Assistant, both of which have been improving steadily. Bose has gone a similar route. Meanwhile Apple's locked into Siri, and Siri still can't reliably set multiple timers without getting confused. We're talking about basic functionality here, not asking it to write poetry or analyze market trends.
The recent reporting from ZDNet makes a compelling case that a meaningful Siri upgrade could change the calculus entirely. And I agree, in theory. But I've been hearing "Siri is about to get better" for years now. At some point you have to judge the product you can buy today, not the one that might exist after the next WWDC.
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